WigTypes
Reviews and Complaints
They literally robbed me
Blacklisted
To make a long story short I ordered a package I paid through PayPal I never received the package and so I tried calling with types no answer the live chat option on their website is false I tried emailing no answer I tried calling and emailing for a couple of days once I finally got through to someone I explain to them that I never got my package and I would be willing to pay for shipping for it to be sent back to me the person who answered the phone told me no when I ask for a refund they said I would have to go through PayPal and so that's what I did after a week to maybe two and a half weeks of Investigation PayPal decided that a refund was indeed necessary and because I did that the next time I try to order from wigtypes to give them a second chance they blacklisted me
Charging my credit card for a declined order
My cart keeps emptying my order
I Wish I read some reviews prior to make a purchase
I NEVER write bad reviews...I actually never came accross such a company before let alone write a bad review.
I Bought 3 wigs on WigTypes.com and the total was $ 95.44. When I submitted the order, my card was declined HOWEVER the money was taken out of my account. First of all. What kind of company does that?
Next day, I called and emailed but no answer. Called the second day, a gentleman Julio answered telling me that the funds are on "pending hold" and that I need to wait 3 days. Called 2 days later, no answer. Called a week later and another gentleman told me that he cant help me and doesnt know what to tell me. What da *** ?!
This is 1 month later and still no money back on my card. My bank is telling me that the funds have been withdrawn so there is not much they can do.
Bottom line is I work very hard for my money and I wish I havent been so frugal that day I ordered on wigtypes.com, looking for the best deal. I should have ordered from a reliable company even though the items were more expensive.
WIG TYPES cheap prices and mediocre customer service is not worth such headache and hypertension. They are thieves.
Returns and Refunds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe absolute worst customer service on earth
Hav not received my package
Ordered on May 2nd 2018 and no tracking number yet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO RESPONSE
- Need to be investigated
Horrible experience
Product has not arrived
Not the best
Bad quality
Wig Types
They are horrible and rude. They rip you off and I will never purchase anything with these crooks.
They don't deserve to be in business. When I requested to speak to the manager he hung up the phone on my face furthermore the manager was as bad as the rep. I cant believe these people are doing business and still in business. I ask to speak to the owner and he advised that he don't speak to people.
Well that is shame that these people are representing to company because it was unbelievable. The rep ask me if I need him to calculate for me.
Really I have a masters degree and work for law enforcement and he is a call taker. Be careful
Worst
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Same here. I didn’t receive my package even though It said it was delivered and I informed them of that.
They told me to file a complaint on PayPal and to have ups investigate. They ended up delivering it to someone else and they brought it to me days later. And informed them once i receive my package.
Tried to order form them again and I was black listed. Poor customer service and I don’t recommend anyone shop with them.
Yes, they sent me the wrong wig and didn’t give me a refund so I disputed it with my credit card and they gave me my money back and I was blacklisted. Sorry customer service.